Ticket Sales Account Manager

About This Role

This role involves building a talent pipeline for future Ticket Sales Account Manager opportunities within Angel City FC, focusing on selling ticket products and fostering long-term fan relationships to contribute to revenue goals.

Responsibilities

• Sell a full menu of ticket products, including season tickets, mini-plans, and group tickets
• Meet predefined sales and activity goals to achieve personal success
• Identify growth opportunities through email outreach, direct phone contact, networking, and events
• Prospect and qualify potential sales opportunities across a variety of channels
• Make cold calls, attend charity and networking events, and conduct meetings with prospective clients
• Partner cross-functionally with other ACFC departments to deliver services
• Identify effective strategies to reach potential ticket buyers and drive positive engagement
• Develop and maintain strong, dedicated relationships with ticket holders
• Diagnose customer needs during initial meetings or calls and tailor solutions accordingly
• Generate new client business by closing sales and growing existing accounts to meet revenue goals
• Develop new client leads while maintaining a balanced sales pipeline with high conversion rates
• Work assigned events and games to support ticket sales and service efforts
• Track all customer interactions and notes accurately within the CRM system
• Assist with the preparation and execution of game day experiences

Requirements

• Ability to work non-traditional hours, including weekends and holidays
• Strong communication skills, including written, verbal, and interpersonal
• A history of positive relationship building
• Ability to work independently while demonstrating innovation and initiative
• Ability to multitask and manage multiple projects, schedules, and clients simultaneously
• Strong time management skills
• Knowledge of Microsoft Office applications

Qualifications

• Experience working in ticketing sales and service, preferably within professional sports, luxury, or hospitality.

Nice to Have

• Knowledge and proficiency in Archtics and Salesforce

Skills

* Required skills

Benefits