Third Key

About This Role

The Third Key Holder ensures the smooth opening and closing of the store, provides excellent customer service, and maintains efficient financial operations, upholding Hollywood Feed's commitment to customer satisfaction.

Responsibilities

• Open and close the store, ensuring it is fully prepared for business operations
• Assume managerial responsibilities in the absence of store management
• Greet and assist customers according to established customer service standards
• Demonstrate comprehensive knowledge of store products to meet customer and pet needs
• Maintain open and respectful communication with supervisors and coworkers
• Work independently and as part of a team, and train new employees
• Unload and properly stock product deliveries
• Operate the point-of-sales system, including opening/closing registers, creating customer accounts, processing transactions, and performing inventory tasks
• Participate in all scheduled Hollywood Feed educational sessions
• Complete routine weekly store maintenance, such as cleaning, sweeping, mopping, dusting, and setting up displays

Requirements

• Commitment to animals and their owners
• Strong verbal communication and active listening skills
• Proven sales and customer service abilities
• Knowledge of store products or ability to learn quickly
• Ability to operate or learn the point-of-sale system
• Valid driver's license with at least 2 years' driving experience
• Must be 18 or older
• Able to lift 50 lbs. overhead and stock shelves repeatedly
• Able to bend, kneel, push, pull, reach, twist frequently
• Able to stand and walk for 8–10 hours
• Can climb ladders often to access products
• Meet Safe Driving Policy and willing to drive company delivery vehicle

Qualifications

• High School Diploma or equivalent

Skills

* Required skills

Benefits