Television Licence Field Officer

Capita Enfield, United Kingdom $35,237 - $35,237
Full Time Entry Level

Posted 3 weeks ago

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About This Role

As a Field Officer, you will educate customers on TV licence requirements and guide them to suitable solutions in the Enfield area. This role focuses on supporting communities and offers flexible work arrangements.

Responsibilities

  • Visit addresses without a TV licence to explain options
  • Manage payment plans for customers
  • Record details of interactions
  • Occasionally attend court proceedings

Requirements

  • Strong communication skills
  • Mobile and able to travel
  • Full UK driving licence

Qualifications

  • Experience in customer facing roles would be preferred but not essential.

Nice to Have

  • Experience in customer facing roles

Skills

Communication *

* Required skills

Benefits

Flexible working hours
Company car (with personal use) or £3,700 annual car allowance
Diversity networks
Wellbeing support
Financial wellbeing tools
Generous holiday allowance
Family-friendly policies
Discounts
Pension
Life assurance
Mileage paid (including commute)
Paid volunteering day
Safe working measures (Body Worn Videos, lone worker support)

About Capita

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