Task Order Team Lead

About This Role

The Task Order Team Lead will oversee daily HNC-TO operations for the U.S. Air Force, ensuring all functional sections work cohesively to meet mission requirements. This role provides strategic oversight, drives process improvement, ensures SDS and cybersecurity compliance, manages resources, and delivers performance reporting to the COR.

Responsibilities

• Provide leadership and day-to-day team management, fostering collaborative problem-solving, operational accountability, and mission-focused execution
• Oversee IT operations supporting NIPRNet, SIPRNet, and TS-level environments, ensuring reliable service delivery across classified and unclassified networks
• Communicate complex technical concepts clearly and effectively to diverse stakeholders, including technical teams, program leadership, and Government customers
• Manage IT service delivery using ITSM tools and ticketing systems, ensuring compliance, responsiveness, and continuous process optimization
• Ensure system configuration, administration, and cybersecurity practices align with DoD directives, STIG requirements, and applicable security standards
• Analyze operational performance metrics and develop improvement strategies that enhance efficiency, service quality, and mission outcomes

Requirements

• DoD 8140-approved and registered IAT Level II baseline certification
• Proven experience managing IT service delivery, ideally within a government contracting setting
• Demonstrated proficiency with project management methodologies and frameworks supporting complex IT operations

Qualifications

• Bachelor’s degree in Management, Information Technology, or a related field, or a minimum of 6 years of relevant experience
• Minimum of 6 years of relevant experience, with proven experience managing IT service delivery, ideally within a government contracting setting

Skills

* Required skills

Benefits

Certifications