Store Sales Specialist - Softgoods

About This Role

Engage with customers to provide product knowledge and recommendations, ensuring 100% customer satisfaction by facilitating transactions, selling memberships, and offering REI products and services. You will also help maintain visual standards and merchandise organization in the store.

Responsibilities

• Assist customers with questions about products, memberships, and special ticket sales
• Maintain visual standards in collaboration with store management, merchandising, and sales leads
• Engage in REI Sales & Service Training and promote REI goods and services
• Support store pick-up, including receiving and processing products
• Follow REI loss prevention and safety procedures

Requirements

• Ability to work a flexible schedule based on business needs

Nice to Have

• Store retail experience
• Enjoys communicating and building relationships
• Open to feedback and other viewpoints
• Uses business understanding, innovative thinking, and sound judgment to solve problems
• Makes solid recommendations by combining information from various sources
• Produces quality work by setting effective goals and establishing priorities
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress
• Engages and influences others to accomplish worthwhile organizational goals

Benefits