Startup Generalist

About This Role

This role is for a highly organized Startup Generalist to provide structure, momentum, and clear communication across various departments in a busy startup environment. The Generalist will manage multiple moving parts and provide executive support with strong judgment and follow-through.

Responsibilities

• Coordinate day-to-day activity across sales, installation, purchasing, service, vendors, and leadership, ensuring details are tracked and jobs progress smoothly
• Maintain an operations dashboard centralizing schedules, service issues, vendor updates, priorities, and job statuses
• Support customer and franchise communication by triaging messages, responding appropriately, and ensuring follow-through
• Provide general administrative support, close loops across departments, and help standardize internal processes
• Support the CEO with inbox triage, calendar management, deadline tracking, task prioritization, and communication preparation
• Assist with travel coordination, light personal administrative tasks, and occasional home-related support
• Provide basic bookkeeping support such as monthly reconciliations, tracking taxes, and simple financial organization

Requirements

• 3-5 years experience in an operations, chief of staff, executive assistant, or startup generalist role
• Strong organizational and project coordination skills
• Proactive, resourceful, and able to work independently
• Excellent verbal and written communication
• Tech-savvy and comfortable with dashboards, spreadsheets, and project management tools
• Customer service mindset ensuring issues are followed through
• Basic familiarity with bookkeeping or willingness to learn

Qualifications

• 3-5 years proven experience as an Operations Specialist, Chief of Staff, Executive Assistant, or Startup Generalist role