Sr. Manager, HR Operations

About This Role

This role will lead and optimize HR operations, focusing on data management, analytics, compliance, benefits strategy, and execution, to enhance efficiency and maintain an outstanding employee experience.

Responsibilities

• Foster a culture of continuous improvement, collaboration, and innovation
• Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, compliance audits, and employee data management
• Ensure policies and processes comply with US federal, state, and local regulations as well as global company requirements
• Partner with global HRBP, payroll, compliance team, and other cross-functional teams to ensure seamless HR processes
• Identify, design, and implement scalable HR processes
• Initiate HR operations projects and solutions focused on process optimization
• Develop and manage HR metrics, dashboards, and analytics to inform decision-making and reporting
• Provide insights and recommendations on HR trends and opportunities
• Serve as HR point person for annual audits (ISO, SOC, financial)

Requirements

• 10+ years of professional work experience (or equivalent)
• 5+ years management experience
• Expertise with various US health benefit models including partial and full self-funding
• Global HR operations expertise with exceptional communication, partnering and continuous improvement mindset
• In-depth knowledge of employment law and HR compliance
• HRIS systems expertise (ADP currently)
• Excellent communication and project management skills

Qualifications

• A bachelor's degree or equivalent experience
• 10+ years of professional work experience with 5+ years of management experience

Skills

* Required skills

Benefits