Spa / Retail Manager

Ballast Wax Milwaukee, WI $24 - $26
Full Time Mid Level 1+ years

Posted 1 week ago

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About This Role

Lead a team at European Wax Center, focusing on staff development, delivering exceptional guest experiences, and fostering a positive workplace culture. Manage operations in a fast-growing beauty and wellness environment.

Responsibilities

  • Lead and develop a team to deliver top-tier guest experiences
  • Create and maintain a positive workplace culture
  • Achieve monthly performance goals and drive individual membership sales
  • Provide ongoing training and mentorship to team members
  • Manage flexible scheduling, including one weekend shift
  • Respond to in-center needs as they arise

Requirements

  • 1+ year of management experience
  • Confident, encouraging, and detail-oriented leadership style
  • Excellent communication skills
  • Ability to work one weekend shift and flexible weekday hours
  • Positive, proactive mindset
  • Reliable transportation

Qualifications

  • 1+ year in management (3-5 years preferred for top earnings)

Nice to Have

  • 3-5+ years of management experience
  • Passion for personal and team growth

Skills

Communication Skills * Teamwork * Leadership *

* Required skills

Benefits

Paid Time Off
Medical Insurance
401k with employer match

About Ballast Wax

At European Wax Center, the company provides waxing services focusing on skincare education, consistent guest care, and a supportive community.

Hospitality
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