Solutions Consultant / Architect

About This Role

The Solutions Consultant/Architect helps sales, professional services, product, and market planning teams by providing technical expertise and product knowledge through client interactions, presentations, and design creation. This role supports the Alliance sales organization by working with channel partners and resellers to address complex risk problems.

Responsibilities

• Partner with sales representatives to proactively participate in the sale of LNRS services to customers and partners.
• Present LNRS anti-fraud products and services, providing technical details of functionality, performance, security, best practices, and deployment architectures.
• Respond timely and thoroughly to requests for information on functionality, performance, and security of LNRS offerings.
• Identify customer challenges, stakeholders, and influencers to support sales and maintenance activities.
• Generate scoping documents, statements of work, and collect relevant design details to facilitate handoff to professional services.
• Team with professional services groups post-sales to support future sales activities.
• Establish and maintain relationships with client contacts.
• Support marketing at trade show and industry forum events.
• Answer highly complex, technical questions from prospects and existing clients, including preparing technical RFP and RFI documentation.
• Engage with client's technical architects, software engineers, project and delivery managers, DevOps and security teams to ensure all business and technical requirements are met.
• Design solutions and develop scripts, software, and tools for successful customer deployment and use of LNRS services.

Requirements

• Bachelor's degree in Business, Computer Science, Data Science, Information Systems, or Information Technology or equivalent
• Aptitude in software development for practical problem-solving using Python, JavaScript, C, Swift, or other languages
• Familiarity with IDEs
• Knowledge of Internet protocols such as HTTP, FTP, REST
• Knowledge of server technologies such as Apache and MySQL
• Knowledge of data formats such as XML, JSON, and CSV
• Strong consultative skills
• Strong oral and written communication skills
• Ability to deliver client presentations
• Ability to translate and communicate technical concepts to both technical and non-technical audiences
• Analytical and problem-solving skills
• Aptitude to quickly understand and articulate LexisNexis Risk Solutions product set
• Proficient with Microsoft Office and Microsoft Team

Qualifications

• Bachelor’s degree in Business Related Major, Computer Science, Data Science, Information Systems, Information technology or equivalent.
• 3-5 years of preferred industry experience; Sales, Pre/Post-Sales experience in security, cyber security, fraud, payments industry or platform rules or policy engine a plus.

Nice to Have

• 3-5 years of industry experience in Sales or Pre/Post-Sales related to security, cyber security, fraud, payments industry or platform rules/policy engine
• CRM technology experience
• Smart Draw or Visio (or similar workflow software) experience

Skills

* Required skills