Social Services Supervisor/Expert

About This Role

This role involves overseeing social service programs, ensuring compliance with state and federal policies, and providing guidance to staff. The Supervisor/Expert leads strategic planning, program evaluation, and supervision of case management to improve service delivery and client outcomes.

Responsibilities

• Supervise, mentor, and evaluate social services staff.
• Develop and implement policy and program initiatives to improve service delivery.
• Conduct program audits and quality assurance to ensure compliance.
• Manage crisis intervention, case management, and legal compliance.
• Coordinate with government agencies, community organizations, and advocacy groups.
• Lead statewide social services initiatives and high-priority programs.
• Oversee compliance with federal, state, and agency regulations.

Requirements

• 4+ years experience in human services programs or public service work
• 1+ year in a supervisory or leadership capacity
• Background check required
• Child/adult maltreatment registry check required
• Ability to lift 50 (pounds)
• Frequent travel required
• Personal vehicle required
• Agency cell phone required
• On-call availability required
• Supervisory experience

Qualifications

• Minimum of four years of work experience in human services programs or public service work, including one year in a supervisory or leadership capacity.

Nice to Have

• Knowledge of community resources
• Investigative knowledge
• Data entry experience
• Knowledge of WORD and EXCEL
• Public speaking skills

Skills

* Required skills

Benefits