Service Tech 1 - Trainee

About This Role

Join Leslie's as a Field Service Technician Trainee, delivering exceptional pool service to customers at residential and commercial locations. This role involves sales, installations, and repairs of critical pool equipment, contributing to customer satisfaction and the company's success.

Responsibilities

• Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
• Interact with customers to provide service, recommendations, and guidance
• Maintain high standards of customer service and professional conduct
• Follow all safety procedures, including safe working and driving habits
• Partner with Service Managers to meet and exceed company policies and guidelines
• Install, troubleshoot, and repair gas and electrical heaters
• Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
• Work on PVC, copper, and galvanized plumbing
• Diagnose and fix suction, priming, and high/low-pressure issues

Requirements

• Valid driver’s license with a clean MVR
• Ability to pass a drug screen and background check
• Working knowledge of general plumbing and/or electrical systems
• Basic ability to use a multi-meter and make electrical connections
• Strong customer service skills
• Good problem-solving and troubleshooting abilities
• Ability to work independently and manage time effectively
• Team collaboration skills

Skills

* Required skills

Benefits