Service Porter

About This Role

This role is responsible for maintaining and servicing vehicles, assisting with customer service tasks, and ensuring the dealership lot is neat and orderly. The Service Porter plays a key role in supporting the service department operations and customer experience.

Responsibilities

• Assist with service write-ups and tagging of customer cars and trucks
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
• Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
• Transport customers and dealership personnel as needed
• Perform deliveries as required
• Clean interior and exterior of new and used vehicles
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
• Return vehicle keys to the appropriate service consultant
• Pick up vehicles from and deliver vehicles to storage
• Pick up parts from the Parts Department
• Test batteries of customer vehicles in service drive
• Maintain building and grounds as needed
• Assist with shop clean-up and deliveries when needed

Requirements

• Ability to read and comprehend written instructions and information
• Demonstrated effective communication and interpersonal skills
• Ability to handle machinery safely
• Ability to drive manual transmission vehicles
• Demonstrated customer service skills
• Ability to operate an automobile

Qualifications

• High School Diploma or equivalent
• 6-12 months of previous work experience (preferred)

Nice to Have

• 6-12 months of previous work experience

Benefits