Senior Specialist, Marketplace

About This Role

This role supports the growth and optimization of our presence across key e-commerce marketplaces like Amazon, Walmart, Macy’s, Target, and Nordstrom. The Senior Specialist will blend strong execution with business analysis, problem solving, and value-based prioritization, with end-to-end ownership of marketplace performance.

Responsibilities

• Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency.
• Analyze listing and content performance, identify issues, and recommend improvements based on business impact.
• Diagnose operational or data issues and implement or recommend solutions.
• Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals.
• Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value.
• Track KPIs including sales, traffic, conversion, margin, and inventory health.
• Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps.
• Identify manual or repetitive tasks and assess improvement opportunities based on value and effort.
• Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability.
• Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution.

Requirements

• 3-5 years experience with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy’s, Target, Nordstrom, Mirakl)
• Strong proficiency in Microsoft Excel and marketplace seller tools
• Understanding of e-commerce analytics, retail math, and marketplace best practices
• Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations
• Ability to regularly report on business performance, insights, actions taken, and next steps
• Proven problem-solving skills, including root-cause analysis and solution evaluation
• Ability to prioritize tasks and shift focus based on business value

Qualifications

• 3 - 5 years experience

Nice to Have

• Familiarity with analytics tools such as Tableau

Skills

* Required skills