Senior Residential Counselor

About This Role

The Senior Residential Counselor assists the Program Director in all aspects of residential operations, ensuring compliance with regulations and providing quality case management and care for residents. This role involves leading and supervising direct care staff and responding to crises.

Responsibilities

• Ensure residents follow appropriate psychiatric and medical plans and approve individual service plans as needed
• Integrate services of the Health Care Coordinator with other program and case management services
• Maintain case records in accordance with regulatory requirements and review individual case records
• Provide counseling to residents as required
• Maintain a resident caseload as needed
• Assist in scheduling and planning recreational and social activities
• Facilitate groups in the residence
• Manage crises within the residence and intervene to minimize risk
• Notify appropriate supervisor and document all untoward incidents
• Order, supervise and count medication in accordance with policy and procedures
• Prepare written correspondence and notifications on resident related issues
• Escort clients in the community to medical, benefit, or other pertinent appointments
• Maintain the environment of the facility safely and securely, monitor video surveillance, and conduct hourly building walk-throughs
• Document significant building activities and events in the Communication Logbook
• Perform light maintenance and housekeeping skills
• Conduct monthly fire drills
• Conduct apartment inspections and provide support to clients regarding daily living skills
• Participate in residential staff meetings
• Remain on site until relief staff arrive
• Provide ongoing supervision and directives to Residential Counselor and Front Desk Counselors
• Conduct internal audits of clinical case records and program documentation for compliance
• Monitor compliance with safety and health code requirements
• Maintain productive working relationships with provider groups and referral sources
• Adhere to personnel and residential policies and procedures
• Participate in special projects assigned by senior management

Requirements

• Minimum of a Bachelor’s Degree in a Mental Health discipline or related field with 3 years related experience OR High School Diploma, with at least 5 years related experience in a residential setting
• Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing software

Qualifications

• Bachelor’s Degree in a Mental Health discipline or related field OR High School Diploma with 5 years related experience in a residential setting
• 3 years of related experience with a Bachelor's Degree; 5 years related experience in a residential setting with a High School Diploma

Skills

* Required skills