Senior Quality Assurance Engineer

About This Role

The Senior Quality Assurance Engineer ensures the quality, reliability, and security of enterprise applications and services. This role partners with cross-functional teams to embed shift-left testing, continuous quality, and test automation into the development lifecycle. You will play a hands-on role in designing and executing test strategies, driving automation, and fostering a quality-first culture.

Responsibilities

• Design and execute manual and automated tests using modern frameworks and cloud-based platforms
• Review and refine user stories, acceptance criteria, and UX/UI prototypes for clarity and testability
• Develop and maintain lean, risk-based test strategies aligned with CI/CD pipelines and DevSecOps principles
• Actively participate in Agile ceremonies and advocate for quality-first practices
• Perform functional, end-to-end, and integration testing across web, mobile, API, and microservices layers
• Maintain and enhance Cypress automated test suites, leveraging parallel execution and cloud grids
• Manage the bug lifecycle, ensuring timely triage, resolution, and root cause analysis
• Configure, monitor, and optimize test environments, including containerized and virtualized setups
• Drive initiatives introducing AI-powered test generation, predictive analytics, and observability tools
• Act as a subject matter expert for business processes and quality standards
• Report real-time quality metrics via dashboards integrated with Azure DevOps and Jira
• Oversee UAT, manage external client relationships, and ensure regulatory compliance (e.g., WCAG accessibility, SOC 2)
• Facilitate release readiness, production deployments, and post-release validation
• Champion emerging technologies and quality culture across team

Requirements

• 6+ years of QA experience in Agile, cloud-native, and story-driven environments
• Expertise in test automation frameworks (Cypress) and tools (xRay, Azure DevOps, Jira)
• Proficiency with API testing (Postman, Swagger), cross-browser/device testing (BrowserStack), and CI/CD pipelines
• Familiarity with AI-assisted testing tools, observability platforms (Azure, Datadog), and performance testing (e.g., JMeter)
• Experience with accessibility compliance (WCAG) and CRM platforms (Salesforce)
• Strong knowledge of security testing principles and data privacy regulations
• Excellent analytical, organizational, and communication skills with the ability to manage high-volume workloads accurately

Qualifications

• 6+ years of QA experience in Agile, cloud-native, and story-driven environments.

Nice to Have

• Exposure to AWS, containerization (Docker, Kubernetes), and SaaS environments
• Experience with the U.S. insurance market

Skills

* Required skills

Benefits