Senior Food and Beverage Manager
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Upload Your ResumeAbout This Role
Lead the Food & Beverage team to deliver exceptional guest service and operating results at The Plaza, a Fairmont Managed Hotel. Responsibilities include ensuring service standards, managing budgets, and focusing on guest satisfaction.
Responsibilities
- Consistently offer professional, friendly and engaging service
- Lead the F&B team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- Assist in recruiting and training all Colleagues
- Balance operational, administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlet menus
- Assist in managing the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
Requirements
- Legally authorized to work in the United States
- 2+ years of previous Food and Beverage leadership experience
- Experience managing in a union environment
- Previous point of sale system experience
- Computer literate in Microsoft Window applications
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Qualifications
- University/College degree in a related discipline preferred
- 2+ years of previous Food and Beverage leadership experience required
Nice to Have
- University/College degree in a related discipline
Skills
* Required skills
About The Plaza, A Fairmont Managed Hotel
The Plaza, A Fairmont Managed hotel, is a historic landmark in New York City, offering Five Diamond standard of excellence and sophistication in hospitality with 282 luxury rooms, the Champagne Bar, Rose Club, and the legendary Palm Court.