Senior Director, Fraud Prevention & Investigations

About This Role

Lead the organization’s fraud risk management strategy, overseeing the prevention, detection, and investigation of fraudulent activities to protect assets and reputation. This role involves developing policies, managing a team, and collaborating with stakeholders.

Responsibilities

• Lead the development and execution of an enterprise-wide fraud risk management strategy aligned with organizational goals and risk appetite
• Oversee day-to-day fraud operations, including detection, investigation, reporting, and resolution of internal and external fraud incidents
• Design, implement, and maintain fraud-related policies, procedures, and control frameworks in compliance with legal and regulatory requirements
• Manage, mentor, and develop a high-performing fraud prevention and investigations team, ensuring effective resourcing and continuous skill development
• Partner with the Chief Risk and Controls Officer to provide regular reporting on fraud risks, control effectiveness, incident trends, and remediation activities
• Collaborate with cross-functional partners to enhance fraud controls and response capabilities
• Leverage fraud analytics, monitoring tools, and data-driven insights to proactively identify, assess, and mitigate emerging fraud risks
• Lead complex and high-impact fraud investigations and coordinate with law enforcement, regulators, and external partners as required
• Promote enterprise-wide fraud awareness through training programs, communications, and cultural initiatives
• Maintain current knowledge of fraud typologies, industry best practices, and evolving regulatory and compliance requirements

Requirements

• 10+ years of progressive experience in fraud risk management, financial crime, and/or internal investigations
• 5+ years in a leadership role, overseeing fraud prevention, investigations, or financial crime functions
• Strong knowledge of fraud prevention frameworks, including digital fraud schemes, investigation methodologies, and applicable regulatory requirements
• Demonstrated experience managing complex fraud investigations and implementing or enhancing fraud detection and monitoring systems
• Excellent stakeholder management, communication, and decision-making skills
• High ethical standards and sound judgment, with proven ability to handle sensitive and confidential information with discretion

Qualifications

• 10+ years of progressive experience in fraud risk management, financial crime, and/or internal investigations, with 5+ years in a leadership role.

Nice to Have

• Experience in financial services, fintech, or highly regulated environments
• Familiarity with fraud analytics platforms, AI-driven monitoring tools, and risk intelligence technologies
• Strong project management and change management capabilities

Skills

* Required skills

Benefits

Certifications