Senior Customer Sales Support Coordinator
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
The Senior Customer Sales Support Coordinator partners with the sales team to manage order and logistics processes across diverse business lines. This role involves executing cross-functional coordination, resolving escalated customer and sales issues, and supporting operational efficiency to ensure timely product delivery.
Responsibilities
- Manage and own interaction with internal/external customers, from initial point of contact, through to resolution to include order processing, coordinating inventory across warehouse locations and troubleshoot logistics issues.
- Partner with Account Sales Managers on pricing, product distribution, and inventory prioritization ensuring the highest level of service delivery.
- Monitor and reconcile data through weekly/monthly reports (SPA status, rebates, forecasts, aging orders).
- Contribute to process improvement and system enhancement projects as assigned.
Requirements
- 3+ years related experience and/or training
- Intermediate understanding of JDE, Simplot Connect, and electronic order flows (or related experience/tools in inventory records)
- Intermediate familiarity with SKUs, product applications, and naming conventions.
- Intermediate transportation and logistics scheduling and coordination capabilities.
- Intermediate handling of COAs, BOLs, invoices, and customs forms.
- Advanced proficiency in managing multiple inboxes and distribution channels.
Qualifications
- Associate's degree (AA or equivalent)
- 3+ years related experience and/or training
Skills
* Required skills
About Simplot Company
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho, with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises...