Senior Conversion Analyst

About This Role

This role involves overseeing the full lifecycle of system conversions, ensuring seamless client implementations and optimizing processing workflows within the Fiserv Optis Platform. You will apply expertise to configure the platform, specifically focusing on Decision Quest logic and Rewards structures, while also troubleshooting complex system challenges.

Responsibilities

• Coordinate and execute system conversion activities with precision, ensuring data integrity and alignment with project timelines
• Analyze and map data between source systems and target platforms, identifying discrepancies and resolving issues proactively
• Perform data validation, reconciliation, and quality assurance testing throughout all conversion phases
• Troubleshoot and resolve conversion-related issues, escalating complex problems when appropriate
• Document conversion processes, mappings, reconciliation results, and testing outcomes for compliance and future reference
• Provide post-conversion support to internal teams and clients to ensure a smooth operational transition
• Collaborate with partners to define conversion requirements, establish milestones, monitor progress, and validate results
• Manage configurations within the Fiserv Optis Platform, Decision Quest (DQ) logic, and Rewards structures
• Maintain a deep understanding of system functionality, data structures, and integration points across the Fiserv ecosystem
• Manage inserts and messaging by building and testing requirements through Fiserv PCF, PCS, and DQ
• Own the setup, testing, and ongoing maintenance of settings within PCF
• Own the setup and ongoing maintenance of decision logic criteria within DQ
• Manage the setup and testing of Rewards structures using Fiserv DMM tables and Rule logic
• Identify opportunities to streamline conversion processes, optimize workflows, enhance automation, and improve integration efficiency
• Ensure all work adheres to company policies, regulatory standards, and financial industry best practices
• Lead Fiserv-related projects by coordinating testing, validation, and implementation with internal stakeholders
• Support configuration updates, integration enhancements, and cross-functional operational initiatives

Requirements

• 2-5 years of experience in system conversions, data analysis, or financial system integration
• 2+ years of hands-on Fiserv platform experience
• Strong analytical, logical, and problem-solving skills
• Proficiency with Microsoft Word and Excel
• Strong verbal and written communication skills
• Ability to manage multiple priorities, meet deadlines, and adapt quickly in a fast-paced environment
• Demonstrated ability to work independently and collaboratively within a team
• Ability to work in CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY)

Qualifications

• 2-5 years of experience in system conversions, data analysis, or financial system integration; 2+ years of hands-on Fiserv platform experience

Nice to Have

• Experience with Fiserv, FIS, Jack Henry, TSYS, or similar financial systems
• 5+ years in technical and/or operational environments
• Experience with core banking or card-processing systems

Skills

* Required skills

Benefits