Senior Casualty Claims Representative

About This Role

Efficiently adjust, process, and settle casualty claims, including complex cases, while upholding customer service standards and controlling expenses for Farm Bureau.

Responsibilities

• Investigate and interpret policy as it pertains to the loss, including large and/or above-average complicated claims
• Evaluate liability, negotiate settlement or declination
• Defend Farm Bureau insureds according to Farm Bureau insurance contracts
• Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded
• Obtain all documentation necessary to determine liability and damages of alleged bodily injury or property damage through a thorough investigation focusing on key issues

Requirements

• Bachelor's degree or equivalent experience
• 5-10 years experience
• Keyboarding skills of 40 wpm
• Outstanding listening and customer service skills
• Knowledge of computers and various software including Microsoft Office products
• Valid driver license with an acceptable driving record
• Designation in AIC, CPCU, SCLA or similar insurance designation required, or actively being pursued

Qualifications

• Bachelor's degree with emphasis on insurance preferred, or equivalent experience
• Minimum 5 to 10 years experience

Skills

* Required skills

Benefits

Certifications