School Bus Dispatcher

About This Role

Join our award-winning dispatch department, monitoring daily driver route assignments, communicating vehicle location updates, and directing drivers for special events. This role offers comprehensive, hands-on training to ensure full preparedness.

Responsibilities

• Monitor daily driver route assignments
• Effectively and efficiently communicate accurate vehicle location updates with the Department of Education, partnering schools, and parents
• Communicate details and driving assignments to drivers to ensure peak driver on-time performance when service may be disrupted
• Direct drivers who may require assistance to specified locations for special events, field trips, etc.
• Efficiently conduct internal data entries within the scope of driver accidents, passenger /driver incidents, and mechanical issues (breakdowns).
• Report directly to the general manager for all concerns that need additional assistance and guidance to maintain business integrity

Requirements

• Effective and respectful communication with drivers and dispatch team
• Ability to use Microsoft Office programs efficiently
• Proper phone and interpersonal etiquette
• Data entry skills
• Ability to maintain a well-organized work environment
• Ability to work in a fast-paced environment
• Conflict resolution skills
• Attention to detail

Skills

* Required skills

Benefits