Sales Ambassador

About This Role

The Sales Ambassador creates a friendly and inspiring shopping experience for & Other Stories customers by providing excellent customer service, sharing product knowledge, and maintaining operational standards. This role contributes to driving sales within a value-driven team environment.

Responsibilities

• Greet and engage all customers in conversation
• Utilize an organic customer service approach for an inspiring shopping experience
• Provide relevant and detailed product knowledge of all merchandise
• Complete the full garment processing cycle from unpacking to steaming
• Handle customer transactions at the register and package purchases
• Replenish all departments consistently throughout the day to ensure full inventory
• Maintain shop floor standards by ensuring product care is met
• Support with execution of reductions and campaign set ups

Requirements

• Flexible work schedule including nights and weekends
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items
• Exceptional customer service and interpersonal skills
• Ability to recognize and execute selling opportunities
• Ability and willingness to run a cash register
• Excellent communication and organizational skills

Qualifications

• High School graduate or equivalent preferred
• At least 6 months of experience in direct customer service, retail industry preferred.

Nice to Have

• 6 months experience in direct customer service or retail
• Lively interest and knowledge in fashion and design trends
• Passion and drive for retail industry
• Ability to multi-task in a fast-paced environment
• Ability to take initiative to complete tasks and solve problems

Skills

* Required skills