Rotating Sales Consultant

About This Role

Serve as a Rotating Sales Consultant, standing in for Community Sales Consultants and supporting homebuyers through the entire sales process, from exploring concerns to making final purchasing decisions for new homes.

Responsibilities

• Stand in for Community Sales Consultants (Site Leads) when they are on vacation or are out sick
• Stay current in the industry through outside education and company training opportunities
• Maintain a comprehensive understanding of the construction process and stay current on all construction products and applications
• Explore and resolve concerns for what the customer wants, in a way the customer appreciates
• Demonstrate the models and options that will help improve the customers’ lifestyles
• Support customers as they narrow down their home search, while guiding them to a final purchasing decision
• Follow up with potential home buyers through virtual, remote, and in-person conversations and appointments
• Expedite the resolution of customer complaints and problems to maximize satisfaction
• Make sure Site Leaders are up to date with current customer information when they return
• Input data into Sales Simplicity and Smartsheet to organize and track the process of individual sales
• Work closely with the Transactions Team to process sales agreements and electronic paperwork in a timely manner
• Participate in and attend all community promotions and marketing events in your region (if possible)
• Generate inventory home option packages when requested
• Assist Appraisers in ensuring accurate appraisals on your homes by providing appropriate data and closing information

Requirements

• High school education completed
• Real Estate License in Oregon or Washington
• Valid driver’s license and a reliable vehicle
• Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook)
• Proficient knowledge of internet-based programs such as Microsoft Edge or Google Chrome
• Excellent communication skills, both verbal and written, in the English language
• Memorable customer service skills with the ability to de-escalate high-tension interactions with homebuyers
• Ability to work independently as well as in a group setting

Qualifications

• High school education completed
• Minimum of 1 year of home sales experience preferred

Nice to Have

• Dual Real Estate licensing in Oregon and Washington
• Willingness to flex between SW Washington and Portland metro area communities
• 1 year of home sales experience
• Current working knowledge of residential construction
• Experience with Sales Simplicity
• Experience with Smartsheet

Skills

* Required skills

Benefits