Room Service Server

About This Role

Deliver exceptional room service and amenities to guests while maintaining a professional and friendly demeanor. Ensure guest satisfaction by anticipating needs, accurately answering questions, and maintaining a neat dining environment.

Responsibilities

• Stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms
• Anticipate guest needs and offer exemplary hospitality
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes
• Maintain a neat and professional personal appearance
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests

Requirements

• Passion for service with a positive, can-do attitude
• Ability to handle high volume and work under pressure
• Excellent communication and listening skills
• Ability to stand for long periods of time
• Availability to work weekends, nights, and holidays as necessary

Qualifications

• High school diploma or GED preferred
• Previous experience preferred, but not required

Nice to Have

• Previous experience

Benefits