Interested in this position?
Upload your resume and we'll match you with this and other relevant opportunities.
Upload Your ResumeAbout This Role
The Road Supervisor, Paratransit will provide leadership and day-to-day oversight for field operations, ensuring efficient service, compliance with safety standards, and fostering a positive work environment for operators. This role involves actively facilitating communications and responding to various operational issues.
Responsibilities
- Supervise day-to-day activities of operators to ensure compliance with operational and safety requirements
- Provide support, advice, and guidance to operators on issues such as customer complaints and safety
- Monitor on-time performance of the service
- Prepare and submit required reports in a timely manner
- Supervise compliance with company policies and processes, addressing any breaches with the Operations Manager
- Collect and audit employee Driver Vehicle Inspection reports (DVIs)
- Evaluate the performance of all direct-report personnel according to company policy
- Administer appropriate employee discipline as necessary
Requirements
- Commercial Driver's License with Passenger Endorsement
- Open availability and flexible schedule
Qualifications
- Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred; college education can be substituted for up to 2 years required work experience
Nice to Have
- Experience in public or private alternative transportation demand management (TDM)
- Knowledge of DMV policies and procedures
- 5+ years of experience in Operations Management
- 3 years in transit industry experience
Skills
Excel
*
Problem Solving
*
Communication Skills
*
Microsoft Office Suite
*
Customer service
*
Interpersonal Skills
*
Multitasking
*
* Required skills
Benefits
Dental Insurance
Commuter Benefits
Legal insurance
On the job training and skills development
Vision Insurance
PTO
Medical Insurance
Employee Assistance Program (EAP)
Internal transfer opportunities for career growth
Life Insurance
Paid Holidays
Pet insurance
401k with 4% employer match
Financial Wellness Tool
About WeDriveU
WeDriveU is a leader in shared mobility solutions, operating private shuttle and public transit systems across the U.S. with 5,500+ team members and 4,000 vehicles in 55 locations, serving millions of passengers annually.
Transportation
View all jobs at WeDriveU →