Revenue Cycle Assistant Manager

About This Role

This role involves managing the revenue cycle team, overseeing accounts receivable, resolving billing discrepancies, and ensuring compliance with regulatory standards. The Revenue Cycle Assistant Manager will work under the supervision of the Revenue Cycle Manager to streamline operations and optimize cash flow for Suncoast Community Health Centers.

Responsibilities

• Manage, mentor, and supervise the revenue cycle team, including hiring, training, and performance management.
• Assign tasks and set performance goals for team members, monitoring productivity and providing feedback.
• Provide ongoing coaching and support to the revenue cycle staff to promote professional development and improve efficiency.
• Ensure the team adheres to accounting principles, SCHC policies, and regulatory requirements.
• Oversee the daily operations of the revenue cycle department, ensuring accurate and timely invoicing and payment processing.
• Monitor accounts receivable to identify opportunities for improvement and communicate effectively with stakeholders.
• Perform regular audits of billing records to identify discrepancies and take corrective actions.
• Work with clients to resolve billing disputes or discrepancies in a timely and professional manner.
• Stay up to date with changes in regulations and implement necessary updates to revenue cycle practices and policies.
• Monitor and manage collections to ensure timely receipt of payments and maintain positive cash flow.

Requirements

• Minimum of 3 years of healthcare experience
• At least 2 years in a supervisory role
• In-depth knowledge of Medicare, Medicaid, private insurance reimbursement, and HCHCP
• Comprehensive understanding of accounts receivable, revenue cycle practices, regulations, and familiarity with CPT codes and ICD-10 coding
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to effectively manage workflow and maintain high-quality standards under pressure
• Proficient with Microsoft Office Suite or related software

Qualifications

• Bachelor's Degree in Business preferred.
• Minimum of 3 years of healthcare experience required, with at least 2 years in a supervisory role.

Skills

* Required skills