Retirement Programs Technician

About This Role

This temporary full-time position supports the administration of public-sector retirement programs, including PSPRS, ASRS, and Deferred Compensation plans. The role focuses on retirement processing, tracking, reconciliations, and employee support related to retirement and post-employment benefits. It offers an opportunity for a 'Temp-to-Perm' transition into a full-time Leave Specialist position.

Responsibilities

• Administer public-sector retirement programs, including PSPRS, ASRS, Deferred Compensation (457/401(a)), retiree subsidy programs, and related post-employment benefits
• Process retirement applications from initiation through completion, verifying eligibility, service credit, contribution history, documentation, and effective dates
• Coordinate and administer disability retirement applications (PSPRS), tracking medical documentation, statutory timelines, board submissions, and communications
• Interpret and apply federal, state, and retirement system statutes, rules, and policies to ensure compliance in retirement eligibility determinations, contributions, and benefit processing
• Reconcile employee and employer retirement contributions with payroll and retirement system records, research and resolve discrepancies, and process corrections
• Utilize HRIS, payroll, and retirement system platforms to process enrollments, separations, contribution adjustments, status changes, and reporting requirements
• Administer retiree benefit enrollments and subsidy programs; notify third-party administrators and retirement systems of retirements, terminations, deaths, and qualifying events
• Provide retirement counseling and technical guidance to employees and retirees regarding eligibility, timelines, contribution requirements, disability retirement processes, and post-employment benefit options
• Develop, verify, and distribute retirement-related reports, reconciliations, spreadsheets, and required system submissions; ensure timely and accurate reporting
• Conduct routine audits and internal reviews of retirement transactions, files, and contribution records to ensure accuracy, compliance, and proper documentation
• Research and resolve complex retirement deduction issues, service credit discrepancies, overpayments, underpayments, and vendor reporting concerns
• Maintain and safeguard confidential retirement, medical, and disability documentation in compliance with applicable laws and City policy
• Identify and implement process improvements related to retirement administration, tracking systems, and workflow efficiencies

Requirements

• Experience in HR, benefits, and public-sector retirement administration
• Strong attention to detail
• Ability to work with complex rules and confidential information
• Experience with public retirement systems
• Associate degree in Human Resources or a related field and three years of experience in an administrative support and/or customer service capacity

Qualifications

• Associate degree in Human Resources or a related field
• 3 years of experience in an administrative support and/or customer service capacity, preferably in a human resources, benefits, and public-sector retirement administration

Skills

* Required skills

Benefits