Retail Shift Lead

About This Role

The Shift Lead at Pressed Juicery guides guests on their wellness journeys by creating vibrant in-store experiences, driving sales, and fostering a community of warmth and connection. This role leads the team by example, ensuring high service standards and efficient store operations.

Responsibilities

• Deliver an exceptional, friendly guest experience, including warm welcomes and gracious goodbyes
• Engage guests with product sampling and passionate storytelling about ingredients and benefits
• Drive sales by actively recommending products and enrolling new loyalty program members
• Role model elevated service and teamwork to exceed sales goals
• Support and guide fellow team members throughout the shift
• Help onboard and train new team members by modeling Pressed standards
• Prepare, serve, and package products including wellness bowls, Freeze, and juice orders
• Maintain store cleanliness and organization, including storage areas and restrooms
• Assist with inventory organization and restocking
• Open and close the store as scheduled and complete daily checklists

Requirements

• Passion for health, wellness, and creating exceptional guest experiences
• Strong communication skills with a guest-first mindset
• Team-oriented with the ability to lead by example
• Ability to work in a fast-paced food and beverage, retail environment
• Ability to stand, walk, bend, stoop, and reach throughout shift
• Ability to lift and carry up to 50 lbs
• Ability to work flexible schedules including nights, weekends, and holidays
• Legally authorized to work in the U.S. without restriction

Qualifications

• Experience in food service, hospitality, or retail (preferred)

Nice to Have

• Experience in food service, hospitality, or retail

Benefits