Retail Sales Associate/Consultant

About This Role

Join a premier flooring retailer as a Retail Sales Associate/Consultant, assisting customers with product choices and providing design advice to help them find the perfect flooring solutions. This is an inside sales position with opportunities for growth and compensation based on results.

Responsibilities

• Sell flooring and floor care products
• Greet customers on the sales floor, and determine their wants and needs
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Write sales orders
• Help work through, and follow-up after, the completion of each job
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Execute targeted sales strategies
• Receive payment, or obtain credit authorization
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring
• Assist customers with flooring choices (explain features/benefits, etc.)
• Help customers with their choice through decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

Requirements

• Willing to divide work time between showroom and client prospecting
• Willing to undergo extensive product and sales training
• Self-starter
• Personally well-organized
• Willing to create new business
• Able to provide outstanding customer service
• Able to provide exceptional follow-up
• Access to reliable transportation
• Open and flexible work availability, including weekends
• Strong knowledge of Microsoft Office programs and willingness to learn operating systems

Nice to Have

• A passion for, or experience with, decorating or design
• Some college is preferred
• Retail sales experience

Skills

* Required skills