Residential Security Agent

About This Role

Act as a liaison between Surefox and its clients, providing physical security for assigned clients at their residences and ensuring compliance with policies and regulations. Respond to emergency events, handle client requests, and perform incident detection and overwatch.

Responsibilities

• Develop relationships with clients and facilitate collaboration
• Track and report on program performance assurance and compliance
• Manage and monitor surveillance equipment and access points
• Maintain a log of all activity occurring at the residence
• Screen all incoming mail
• Perform security patrols on foot and/or by vehicle, monitoring access
• Watch for unusual activity and respond immediately and safely to emergencies
• Contact police or fire department if there is an emergency
• Permit authorized persons to enter property and monitor entrances and exits
• Observe departing personnel to protect against theft of property
• Prepare reports on accidents, incidents, and suspicious activities
• Provide assistance to employees and create a safe environment for visitors and clients
• Attend project meetings to assess security implications of changes
• Operate motor vehicles in a safe and legal manner
• Maintain up-to-date knowledge of local emergency services, routes, and points of interest
• Comply with Surefox Policy and Procedures

Requirements

• Eligible for employment within the United States
• Minimum 18 years old per state licensing guidelines
• Ability to pass extensive background check and drug screening
• Lives within driving distance or willing to relocate
• Current BSIS guard card or eligible to qualify for guard card
• High school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Ability to effectively communicate at all levels and from various backgrounds
• Good judgment with the ability to make timely and sound decisions
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as a team member
• Ability to pass the Protective Operations Surefox Physical Agility Test (PO SPAT)
• CPR/First Aid/AED certification for all ages
• Valid and current driver license
• Valid U.S Passport
• Ability to work nights and weekends as required
• Ability to work autonomously, domestic and internationally
• Operational understanding of today’s technology across all platforms
• Strong writing and interpersonal skills

Qualifications

• High school degree or equivalent

Nice to Have

• Security or law enforcement related experience
• Military background
• Report Writing Experience
• Experience working with families and children in a high net worth environment
• International experience

Certifications