Rental Assistance Coordinator

About This Role

Strengthen housing stability and prevent homelessness for opportunity youth (ages 18-25) from Housing & Support Services and Workforce Development Programs. Provide high-touch case management, connect youth to housing resources, and support their housing improvement and wellness needs.

Responsibilities

• Work with youth to assist in housing support, provide supportive services and case management
• Facilitate referrals to Workforce Development services and other community resources
• Provide housing stabilization services to youth and follow up with landlords at least once every other week
• Build and cultivate relationships with landlords, DCFS, LAHSA, and other agencies
• Act as a liaison between property managers, youth, and staff to facilitate communication of concerns
• Provide information to youth regarding Fair Housing, tenant rights and responsibilities
• Assist youth in obtaining rental assistance and move-in/eviction prevention services
• Address tenant grievances, mediate tenant disputes, and resolve issues with property management
• Monitor status of clients in housing and prepare them for transition to non-supportive housing
• Coordinate with other staff to transport youth to apartment viewings
• Input timely and accurate data into HMIS, CHAMP, and Salesforce data systems
• Compile and submit quarterly/annually reports tracking client status and supportive services
• Maintain accurate client case files of all required housing documents

Requirements

• 1-2 years' work-related experience or a bachelor's degree; or an associate degree and 2 or more years' experience providing housing-based support services to youth facing multiple barriers to housing stability
• Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems
• Reliable, flexible team player who works well with minimal supervision, good work ethic, and ability to set and maintain personal boundaries
• Demonstrated ability to work on multiple projects simultaneously and meet deadlines
• Reliable transportation: valid driver's license, and car insurance as required by law
• Proficient in Microsoft Office Suite
• Ability to complete, maintain, and self-audit case files including daily/weekly tracking of case notes, services delivery, and progress towards outcomes
• Ability to create database profiles and enter data in required databases, compile and submit reports
• Demonstrated knowledge of community resources

Qualifications

• Bachelor's degree or Associate's degree
• 1-2 years’ work-related experience or a bachelor’s degree; or an associate degree and 2 or more years’ experience providing housing-based support services to youth facing multiple barriers to housing stability.

Nice to Have

• Bilingual in English/Spanish

Skills

* Required skills