Regional Support Specialist

About This Role

This role will support Girl Scout adult volunteers and girl members in a specific region, helping them transform ideas into impactful experiences. The specialist will recruit, train, and develop volunteer teams, and act as the primary point of contact for their region.

Responsibilities

• Recruit, train, and develop collaborative regional and service unit volunteer teams in an assigned area, serving as the primary point of contact
• Coach, support, and celebrate volunteers who lead troops, groups, and programs
• Build strong relationships across communities as the primary point of contact for regional volunteers
• Empower volunteers to confidently use systems such as Volunteer Toolkit, Volunteer Essentials, and other council-provided materials
• Partner with internal teams to deliver meaningful training, resources, and recognition
• Help volunteers navigate challenges, resolve conflicts, and grow with confidence
• Support membership growth and retention to ensure more girls can belong and lead
• Ensure volunteers feel equipped using tools, systems, and council resources in a timely manner

Requirements

• One year of demonstrated work experience supporting volunteers or working in a people-centered, mission-driven role
• Strong communication, collaboration, and relationship-building skills
• Ability to juggle multiple priorities with empathy, organization, and care
• Appreciation for diverse communities and a commitment to inclusive support
• Ability to effectively mediate volunteer conflicts, while supporting positive outcomes for Girl Scouts
• Comfort with technology and learning new systems
• Flexibility to work occasional evenings/weekends and travel locally
• Commitment to the Girl Scout Promise and Law

Qualifications

• Bachelor's degree or equivalent experience preferred
• One year of demonstrated work experience supporting volunteers or working in a people-centered, mission-driven role

Nice to Have

• Bilingual (English/Spanish)

Skills

* Required skills