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As the Regional Manager of Operations, you will oversee the efficient and effective operation of multiple infusion centers, ensuring high standards of patient care and driving business growth. This role involves strong leadership, organizational skills, and an understanding of healthcare and insurance.
Responsibilities
- Responsible for the day-to-day operations of multiple infusion centers and ensuring high levels of patient and referring provider satisfaction
- Hire, lead, manage and hold accountable high performing clinical and intake teams within your centers
- Manage clinical and non clinical staffing to meet the business’ and patients’ needs
- Ensure core processes are followed; recommend changes when appropriate
- Manage facility issues as they arises
- Manage staffing expenses
- Address patient and referring provider concerns and feedback
- Ensure a positive and Collaborate work environment
Requirements
- Strong problem solving skills with and an ability to handle ambiguity
- Experience with patient facing roles is required, either as a manager or individual practitioner
- Exceptional organizational skills with the ability to prioritize and multitask in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional stakeholders
- Ability to travel as needed within assigned territory
- Proficiency in healthcare software systems and electronic health records
Qualifications
- Experience with patient facing roles is required, either as a manager or individual practitioner
Nice to Have
- Knowledge of healthcare and insurance
- Clinical background
Skills
Problem Solving
*
Communication
*
Organizational skills
*
Interpersonal Skills
*
Electronic Health Records
*
Healthcare software systems
*
* Required skills
Benefits
Dental Insurance
Short-term disability coverage
Paid time off (15 Days PTO)
Vision Insurance
Long-term disability coverage
401k with match
Competitive paid parental leave
Life Insurance
Medical Insurance
Professional development opportunities
Flexible return to work policy