Regional Office Manager

About This Role

Manage the operations and staff across multiple regional offices for a legal services firm. Oversee both people management and office management functions, ensuring efficient operations and a positive work environment.

Responsibilities

• Supervise office support staff including paralegals, legal assistants, and secretaries
• Manage secretarial and paralegal workload and team assignments in collaboration with the Partner-In-Charge
• Recruit, screen, coordinate interview schedules, and hire employees
• Coordinate and deliver training and orientation for new hires on office procedures and equipment
• Administer periodic and annual performance reviews for staff
• Investigate and resolve employee relations concerns in partnership with Human Resources
• Collaborate with the Office Management team to develop day-to-day operation procedures
• Develop consistent best practices for legal support teams across supported offices
• Review office purchases to ensure adherence to budget
• Ensure maintenance of office copy machines and operation of video equipment
• Maintain general upkeep of shared office facilities such as halls, reception, and conference rooms
• Liaise between back-office support functions (Accounting, IT) and assigned offices
• Assist IT team with equipment installations and other onsite IT needs
• Assist in completing special projects involving firm operations

Requirements

• 3 to 5 years of progressively responsible work experience with legal or other professional service organizations
• Thorough understanding of administration, facilities management, and human resources
• Strong MS Office Suite skills
• Knowledge of law firm systems and programs
• Ability to identify and analyze issues to implement solutions
• Strong attention to detail and organization skills
• Exceptional customer service and interpersonal skills
• Ability to deal with fluid and stressful situations with poise
• Critical reasoning and creative problem-solving skills

Qualifications

• 3 to 5 years of progressively responsible work experience with legal or other professional service organizations

Nice to Have

• 1 to 2 years’ legal assistant or paralegal experience preferred

Skills

* Required skills

Benefits