Rate Coordinator

About This Role

The Rate Coordinator supports the Director of Pricing and Rate Supervisor by managing rate inquiries, maintaining rate structures, and ensuring the accuracy and compliance of client rates within the firm's financial systems.

Responsibilities

• Monitor, prioritize and respond to all rate inquiries in a timely manner, escalating complex issues as appropriate
• Set up, maintain, and update standard rate arrangements, discounts and fixed-fee arrangements in the billing system
• Review Client engagement letters, Letters of Understanding, Outside Counsel Guidelines (OCGs), and other client correspondence to interpret rate requirements
• Implement compliant rate structures in the most efficient and beneficial way available
• Partner with the firm's Revenue Team (RT) to provide documentation supporting implemented rates and resolve e-billing rate rejections and discrepancies
• Maintain accurate timekeeper and rate data, perform regular audits, and generate reports to rate compliance, exceptions and approvals
• Liaise with attorneys, Revenue Team members, and the pricing team to resolve rate-related inquiries and discrepancies efficiently

Requirements

• Bachelor's degree or equivalent training
• 1-3 years of experience in a legal billing environment
• Intermediate proficiency in Microsoft Excel (including formulas and data review) and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Demonstrated ability to exercise proper judgment and maintain confidentiality
• Strong attention to detail with the ability to produce detailed and accurate work products
• Ability to manage competing priorities in a fast-paced and high-volume environment, to meet deadlines and daily requirements
• Strong written and verbal communication skills and the ability to effectively communicate with all levels of personnel, attorneys, staff, vendors and clients
• Commitment to providing high-quality internal and external client service
• Ability to identify issues and contribute practical and efficient solutions

Qualifications

• Bachelor's degree or equivalent training
• 1-3 years of experience in a legal billing environment

Nice to Have

• Proficiency in Aderant, or similar financial systems
• Project management experience

Skills

* Required skills

Benefits