Quality Technician Level 2

About This Role

This Quality Technician Level 2 position is responsible for testing and processing incoming raw materials, in-process, and finished products to ensure compliance with regulatory requirements and quality standards. The role also involves preparing micro samples, reviewing production documentation, and providing technical support for problem-solving and process improvement.

Responsibilities

• Test and process incoming raw materials, in-process and finished mixes, and finished products
• Prepare and submit micro samples to third-party labs for testing
• Review labels and production documentation for accuracy
• Communicate and document quality requirements
• Record evaluation results and calculate fill weight specification
• Identify and hold nonconforming products
• Provide technical support in resolving problems and improving processes
• Properly and accurately perform physical, chemical, and analytical testing in accordance with established SOPs
• Perform production line start-up checks when required
• Perform environmental micro swabbing
• Develop and/or update quality standards and documents
• Interpret test results against quality requirements and determine acceptability
• Interpret and follow reference documentation, such as specifications and SOPs
• Provide guidance to others in the understanding of quality requirements
• Execute required tasks to facilitate the efficient flow of work and information through the QC laboratory
• Effectively communicate quality information both verbally and in written form
• Accurately record and file quality data and reports
• Comply with Good Manufacturing Practices (GMPs) and Good Laboratory Practices (GLPs)
• Accurately perform audits of products, processes, and systems
• Actively participate in nonconformance investigations, problem-solving, and continuous improvement efforts
• Maintain a neat, clean, and orderly work area
• Comply with all required PPE
• Follow all Company safety rules/procedures and abide by all Company policies

Requirements

• Must be at least 18 years of age
• Ability to effectively communicate (speak, read, and write) in English
• Four-year degree in a technical discipline OR a high school diploma with 3-5 years of prior experience and/or demonstrated knowledge and proficiency in a quality or technical role incorporating sound decision-making/judgment skills
• Intermediate proficiency in MS Word, Excel, Outlook
• Data entry and functional experience using an ERP or similar system

Qualifications

• Four-year degree in a technical discipline and/or a high school diploma with 3-5 years of prior experience
• 3-5 years of prior experience and/or demonstrated knowledge and proficiency in a quality or technical role

Skills

* Required skills