Quality Manager - Quality Systems

About This Role

Manage quality systems and ensure compliance with ISO 9001 for a leading provider of high-power lasers. Drive resolution of customer and supplier quality issues, mentor teams, and implement continuous improvement initiatives across multiple locations.

Responsibilities

• Develop and implement Quality Management Systems (QMS) to ensure compliance with ISO 9001
• Manage quality systems in Vancouver, Camas, and Hillsboro, and network for best practices globally
• Manage the Document Change Request (DCR) process
• Establish and maintain quality standards, protocols, and procedures
• Facilitate Product Data Management (PDM) system, records, and process flow
• Facilitate Engineering Change Order (ECO) process, risk, and approvals
• Monitor and analyze quality metrics (e.g., CAPA, Audits, Documentation) and implement corrective actions
• Provide supervision and leadership to direct reports, including performance management and development
• Lead projects for organizational improvement supporting ISO 9001, CAPAs, data systems, and business processes
• Utilize quality improvement methodologies like Six Sigma, Lean, and Kaizen
• Coordinate base information and changes with contract manufacturers
• Audit supplier quality systems for compliance with ISO 9001 and nLIGHT requirements
• Lead Corrective and Preventative Action (CAPA) Review Board
• Prepare for and lead internal and external quality audits for timely and effective reviews
• Maintain detailed records of quality system activities and audits and prepare performance reports for management

Requirements

• 5+ years of experience as a Quality Engineer, Quality Manager, Quality Auditor, or related field
• 2+ years of experience as a supervisor or manager
• Bachelor’s degree in engineering, science, math, statistics, or equivalent
• Experience with the 7 quality tools
• Proficient with Microsoft Office applications
• Experience with auditing manufacturing processes within production/assembly environment
• Experience collecting, analyzing, and presenting data to a diverse audience
• Strong commitment to quality and continuous improvement
• Ability to resolve issues/problems that involve numerous variables in demanding situations

Qualifications

• Bachelor’s degree in engineering, science, math, statistics, or equivalent combination of education and experience
• 5+ years of experience as a Quality Engineer, Quality Manager, Quality Auditor, or related field and a minimum of 2 years of supervisory/manager experience

Skills

* Required skills

Benefits