Programs & Operations Lead, Apple Ads

About This Role

This role is responsible for designing and implementing programs and operating frameworks to enable Apple Ads teams to scale efficiently and effectively. The lead will drive organizational effectiveness and build internal programs and operating mechanisms to power the team's next phase of growth.

Responsibilities

• Design and implement scalable programs that address critical business challenges, ensuring they are aligned with organizational goals and can be effectively executed across different teams and functions.
• Lead and develop teams to deliver high-impact programs, championing program management excellence and fostering a culture of accountability, continuous improvement, and professional growth.
• Design and maintain decision frameworks and policies that support long-term growth and organizational goals.
• Build and maintain strong relationships with key stakeholders across the organization, fostering collaboration and ensuring alignment on strategic priorities.
• Effectively navigate crowded internal landscapes, building consensus and driving accountability without direct control, to ensure successful program execution.
• Proactively identify and address areas of ambiguity, taking ownership and providing clear direction to ensure progress in the face of uncertainty.
• Empower teams with the data and insights they need to make informed decisions, track progress, and optimize program performance.

Requirements

• 10–12+ years of experience in operations, strategy, or program management (management consulting, internal operations, or organizational strategy)
• Proven track record in both strategic design (organizational or operating model creation) and operational delivery (implementation and scale).
• Analytical rigor with fluency in metrics, dashboards, and decision-making tools.
• Demonstrated ability to lead cross-functional change initiatives that affect systems, people, and culture simultaneously.
• Experience building, motivating, and leading high-performing teams combined with an ability to foster a positive and collaborative work environment.
• Excellent communication, interpersonal, and presentation skills.
• Bachelor's degree in Business Administration, Management, or a related field required

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field
• 10-12+ years of experience in operations, strategy, or program management (management consulting, internal operations, or organizational strategy)

Nice to Have

• Track record of building strong working relationships, including with senior management, and collaborating across teams with different priorities.
• Ability to quickly translate complex issues into a coherent narrative that prompts collaboration, alignment, and action.
• Comfort driving multiple concurrent projects forward independently despite high levels of ambiguity and complexity.

Skills

* Required skills

Benefits