Product Owner/Business Analyst

About This Role

This Product Owner/Business Analyst will work on a complex, enterprise-wide digital transformation program focused on mobile application development, cloud migration, and user journey enhancements. This role ensures alignment between business intent, user experience, and delivery execution across various stakeholders and streams.

Responsibilities

• Own end-to-end business analysis across the entire program
• Define and maintain a unified view of business goals, scope, and priorities
• Serve as the trusted advisor to business stakeholders, Program Manager, and Architects
• Elicit, analyze, and document complex business, functional, and non-functional requirements
• Translate requirements into epics, features, user stories, and acceptance criteria
• Own and manage the integrated program backlog, ensuring alignment across streams
• Lead current-state and future-state user journey mapping across channels
• Partner closely with UX, product, and business teams to drive user-centric outcomes
• Ensure consistency of user journeys, business rules, and terminology across projects
• Ensure business continuity, data integrity, and compliance requirements are met
• Partner with the onsite Program Manager on scope management, planning, and change control
• Participate in sprint planning, reviews, and program-level demos
• Validate delivered solutions against business intent and success metrics
• Create and maintain high-quality documentation including business cases, process models, and requirement artifacts
• Ensure traceability from business objectives to delivered outcomes

Skills

* Required skills