Product Metallurgical Engineer

About This Role

Serve as the primary product metallurgist, overseeing product specifications, qualifications, and overall quality within the Tennessee Operations plant and customer operations. Collaborate with various teams to ensure product quality, resolve customer issues, and drive technical improvements.

Responsibilities

• Interface with Commercial, Application Engineering, and Field Service groups as the product single point accountability (SPA) and provide excellent customer service support.
• Work with Process Manager to determine/drive root cause solutions for corrective actions (CAR) issued by customers, and implement CAR and update process control points/variables as needed.
• Ensure critical and key product characteristics are in control and capable.
• Support business objectives related to Safety and waste elimination.
• Maintain the overall QFD, CP, and FMEA and linkages between the customer’s needs and process.
• Review customer specifications and maintain Material Master accuracy.
• Drive and manage customer and internal projects for technical changes to product or process sources, pretreat systems, internal and external product efficiency changes, equipment qualifications, and new business opportunities.
• Mentor, train, and assist plant-based metallurgists, Quality Process Leaders, Technical Assistants, Area Coordinators and Superintendents, and plant Lead Team members.
• Drive and lead product performance problem-solving teams across multiple disciplines.
• Resolve customer quality issues efficiently and negotiate/process claims.
• Support Arconic Tennessee Quality Management System and maintenance of ISO 9001 and IATF 16949.

Requirements

• Bachelor’s degree in Material Science, Metallurgy, or related field from an accredited institution
• 3 years of experience in the metals industry
• Business experience in direct contact with suppliers or internal/external customers
• Business experience in participating in Quality Control systems
• Legally authorized to work in the United States

Qualifications

• Bachelor’s degree in Material Science, Metallurgy, or related field from an accredited institution
• 3 years of experience in the metals industry

Nice to Have

• Excellent communication and interpersonal skills
• Excellent analysis and problem-solving skills
• Ability to travel to assigned customer locations
• Results oriented and capable of working independently
• Experience and knowledge of metallurgy and metal-forming
• Working knowledge of aluminum association standards, alloys, and tempers
• Experience with automotive aluminum applications in a manufacturing setting
• Manufacturing within and IATF and ISO Quality systems environment

Certifications