Principal Solutions Engineer

About This Role

Join a team building the backbone of blockchain wallet infrastructure, guiding institutions, fintechs, and enterprises across the Americas through the adoption of Dfns' Wallets-as-a-Service platform. This role involves designing and implementing integrations, providing technical support, and collaborating with internal teams to ensure successful client outcomes.

Responsibilities

• Guide financial institutions and fintechs through seamless onboarding and integration
• Build secure, scalable deployment pathways that bridge legacy and modern systems
• Provide hands-on support: troubleshoot, fix, and build solutions alongside client teams
• Collaborate with sales on technical proposals, demos, and RFP responses
• Maintain and improve technical documentation and developer guides
• Gather client feedback and translate insights into product and API improvements
• Represent Dfns at conferences, workshops, and customer meetings

Requirements

• 10+ years in solutions engineering, forward-deployed engineering, enterprise integration
• Track record of helping institutions or enterprises deploy mission-critical systems
• Strong in TypeScript (or similar languages) with proven API experience (REST)
• Deep knowledge of cloud platforms (AWS essential), microservices, and serverless architectures
• Skilled in troubleshooting complex issues and delivering under pressure
• Solid understanding of enterprise security frameworks (ISO 27001, SOC 2, PCI DSS)
• Excellent communicator, able to bridge technical and business conversations
• Strong documentation, presentation, and demo skills

Qualifications

• 10+ years in solutions engineering, forward-deployed engineering, or enterprise integration

Nice to Have

• Knowledge of blockchain, custody, and financial workflows
• GCP/Azure/Thales cloud platform experience
• Spanish/Portuguese fluency

Skills

* Required skills

Benefits

Certifications