Police Services Technician

About This Role

This role primarily provides customer service and administrative support within the Tualatin Police Department, handling duties such as processing police reports, data entry, and responding to public inquiries. The position serves as a key point of contact, ensuring efficient operation and accurate record-keeping for law enforcement activities.

Responsibilities

• Provide strong customer service and contact with people from diverse backgrounds
• Monitor cameras and building entrance, providing initial non-emergency public contact
• Routinely use computer, phone, or radio while handling frequent interruptions
• Transcribe, generate, and distribute police reports to appropriate agencies
• Query, enter, verify, confirm, clear, and locate critical data in Leds/NCIC
• Advise officers on court appearances and cancellations using the court calendaring system
• Respond to requests for information, resolve complaints, and refer issues to others
• Process and ensure compliance with highly confidential records (expungements, sealed orders)
• Maintain department's case files, citations, and court appearance tracking data
• Collect fees for alarms, towed vehicles, and reproduction of police reports

Qualifications

• Graduation from high school or the equivalent general education degree (GED); an Associate’s degree is preferred
• Minimum of 2 years of clerical/administrative experience in a law enforcement field preferred or a combination of education and experience enabling the applicant to perform the essential functions

Nice to Have

• Associate’s degree
• 2+ years of clerical/administrative experience in a law enforcement field

Skills

* Required skills

Certifications