Pharmacy & 340B Program Manager

About This Role

This role is the accountable owner of NeighborHealth Center's entire 340B Drug Pricing Program, including pharmacy operations and regulatory compliance. The manager will ensure compliance with HRSA regulations, optimize program financial sustainability, and collaborate with various leadership teams.

Responsibilities

• Participate as an integrated member of the clinical team, collaborating with providers to deliver excellent patient care
• Oversee pharmacy technicians and staff
• Prepare drugs and execute prescription orders for dispensing
• Order pharmacy supplies and control the inventory on a daily basis
• Enforce best practice protocols when storing prescription drugs and controlled substances
• Verify prescription details with healthcare specialists when required
• Advise customers about the recommended use, dosage, and possible side-effects of medication
• Provide clinical education to patients within scope of practice, including diabetes education
• Maintain an approved drug and controlled substances list and verify expiry dates
• Oversee medication prior authorization and patient assistance programs to ensure patient access
• Oversee 340B medication delivery and capture
• Supervise 340B program within the pharmacy and ensure compliance within the statute
• Continuously drive productivity of 340B sales and capture
• Keep current with trends and best practices surrounding the 340B program
• Provide ongoing training/support to providers & clinical staff on current 340B medication optimization

Requirements

• Demonstrated ability to exercise sound judgment, discretion, initiative, and independent decision-making
• Strong leadership and supervisory skills
• Excellent interpersonal, communication, and critical-thinking skills
• Commitment to equity, inclusion, and advocacy
• Proven process improvement and change-management skills
• Strong analytical and administrative skills
• Proficiency in computer applications and practice management systems (Microsoft Outlook, Word, Excel)
• Ability to understand clinic operations and department interdependencies
• Ability to develop and maintain effective vendor relationships
• Ability to function effectively in a fast-paced, high-stress environment
• Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds
• In-depth knowledge of pharmacological uses and side effects of prescription drugs and controlled substances
• Advanced knowledge of protocols regulating safe storage of prescription drugs and controlled substances
• Thorough understanding of retail pharmacy business side (insurance billing and reimbursement)
• Sufficient knowledge of 340B program
• Basic understanding of information technology and ability to organize, analyze and synthesize complex data
• General knowledge of all aspects of the revenue cycle as it pertains to pharmacies
• Specific knowledge of finance, marketing, and operations standards in health care
• Ability to work onsite Mondays through Fridays
• Ability to read, write, speak, and comprehend English fluently
• Up-to-date immunizations

Qualifications

• PharmD degree from an accredited college of pharmacy

Nice to Have

• At least 2 years experience in retail pharmacy managerial role
• Experience in 340B
• FQHC knowledge and experience
• Experience in reviewing third party contracts
• Knowledge of regulatory compliance (e.g., Apexus, OPAIS, HRSA is preferred)

Skills

* Required skills