Personal Care Administrator

About This Role

This leadership role involves overseeing all aspects of Personal Care unit operations, inspiring and guiding a dedicated care team to deliver high-quality, resident-centered services while ensuring compliance with state regulations.

Responsibilities

• Provide overall leadership and operational management of the Personal Care unit, ensuring the health, safety, and well-being of residents
• Maintain an active leadership presence on the Personal Care unit, averaging at least 20 hours per week
• Build trusting relationships with residents and families by addressing concerns promptly and handling difficult interactions with professionalism and compassion
• Ensure full compliance with PA Department of Human Services Personal Care Home regulations and organizational policies; serve as the primary contact for DHS licensing representatives
• Maintain continuous survey readiness, oversee required documentation, coordinate licensing surveys, and manage follow-up requests
• Supervise, support, and evaluate Personal Care staff, including interviewing candidates, addressing performance issues, preparing schedules, and leading staff meetings
• Lead orientation, medication administration training, annual education, and ongoing competency assessments; ensure CPR and First Aid compliance
• Develop and implement an annual training plan and maintain accurate documentation of all required staff training and competencies
• Ensure all required resident documentation is complete and current, including admissions materials, assessments, contracts, and medical evaluations
• Develop, implement, and monitor individualized support plans to meet each resident’s needs and preferences

Requirements

• Bachelor's degree in Health Care Administration, Human Services, Nursing, or a related field, or equivalent experience
• Current Personal Care Home Administrator certification or license
• Completion of a state-approved administrator training program
• Minimum of two years of supervisory or management experience in personal care, assisted living, long-term care, or a related healthcare setting
• Working knowledge of state Personal Care Home regulations and resident rights
• Experience overseeing resident care, staff supervision, and regulatory compliance
• Strong interpersonal and communication skills
• Proficiency with electronic health records, documentation, and basic computer applications
• Ability to solve problems, make sound decisions, and remain effective in high-pressure or emergency situations
• Ability to work occasional evenings or weekends based on operational needs
• Ability to follow universal precautions, including use of personal protective equipment

Qualifications

• Bachelor’s degree in Health Care Administration, Human Services, Nursing, or a related field, or an equivalent combination of education and experience as permitted by state regulations
• Minimum of two years of supervisory or management experience in personal care, assisted living, long-term care, or a related healthcare setting

Benefits

Certifications