Patient Enrollment Manager

About This Role

Lead and support a team of Patient Enrollment Coordinators across multiple U.S. research sites, ensuring consistent and effective study recruitment. This role involves aligning recruitment strategies with marketing and clinical operations to achieve high-quality enrollment outcomes.

Responsibilities

• Provide leadership and direct supervision to a distributed team of Patient Enrollment Coordinators across multiple research sites
• Drive recruitment and enrollment performance by establishing clear expectations, accountability standards, and measurable outcomes
• Partner closely with Marketing and Clinical Operations to align recruitment strategy with real-time site capacity and study timelines
• Interpret and operationalize clinical study protocols, including inclusion/exclusion criteria and visit schedules, into effective screening workflows
• Develop, maintain, and ensure compliance of patient screeners, qualification scripts, and enrollment processes
• Monitor individual and team performance through KPIs, dashboards, and reporting to support data-driven decision-making
• Identify operational bottlenecks, conversion challenges, and workflow gaps, implementing corrective action plans to improve efficiency
• Provide regular enrollment forecasts, performance updates, and strategic insights to senior leadership while staying current on best practices in patient recruitment and retention

Requirements

• 5-7+ years of experience in clinical research
• At least 3 years in a management role
• Experience with CTMS platforms Clinical Conductor/Realtime, Dialpad recruitment tracking systems, and performance dashboards
• Demonstrated success driving patient recruitment and enrollment performance across multiple studies or sites
• Strong understanding of clinical trial processes and inclusion/exclusion interpretation
• Excellent leadership, coaching, and performance management skills
• Strong analytical skills with the ability to translate data into actional operational improvements
• Clear and effective communication across cross-functional teams
• Ability to operate effectively in a fast-paced, metrics-driven environment requiring collaboration across multiple departments and studies
• Proven ability to establish and manage KPIs tied to conversion rates, show rates, and enrollment outcomes

Qualifications

• 5-7+ years of experience in clinical research, including at least 3 years in a management role

Skills

* Required skills

Benefits