Patient Communication Operator
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves handling a high volume of patient telephone inquiries, resolving issues, and accurately entering data, while ensuring patient privacy in a healthcare setting.
Responsibilities
- Answer telephones at a high volume
- Respond to inquiries
- Resolve issues
- Enter data into the computer
- Protect patient privacy by adhering to HIPAA confidentiality guidelines
Requirements
- Excellent computer skills
- Excellent customer service skills
- High school diploma
- Strong customer service skills
- Excellent verbal and written communication skills
Qualifications
- High school diploma required
Nice to Have
- Bilingual English/Spanish
Benefits
About New York Cancer & Blood Specialists
New York Cancer & Blood Specialists (NYCBS) is dedicated to making a difference in the lives of their patients, their families, and communities by providing world-class cancer care.