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Join the Renault Trucks Apprenticeship Programme to develop expertise as a Parts Advisor, gaining hands-on experience in customer service, parts ordering, and inventory management for commercial vehicles.
Responsibilities
- Help customers order the right parts for their vehicle, face to face and over the phone
- Give quotes for parts
- Help solve any customer problems
- Process sales transactions, including raising invoices and credits for goods supplied and handling returns
- Co-ordinate with other departments, such as the service desk and the workshop
- Compile parts from job cards for repairs being carried out in the workshop
- Ensure current product knowledge
Requirements
- Minimum 5 National 5s (Grade C/4 or above) in English and Maths
- Willing to learn and take ownership of career
- Genuine interest in automotive and commercial vehicles
- Ability to work as part of a team and solve problems
- Good communication skills, both over the phone and face to face
- Good attention to detail for parts numbers
- Good IT skills with an ability to pick up new systems and processes quickly
Qualifications
- Level 2 Qualification in Trade Supplier
Benefits
Cycle to work scheme
30 days holiday (including Bank Holidays) rising to 33 days after 5 years
Employee discounts (half price cinema tickets, discounted gym membership, shopping)