Operations Receptionist

About This Role

Serve as the first point of contact for the Burton Center, performing general clerical and receptionist duties with a focus on communication and customer service for individuals with disabilities and special needs.

Responsibilities

• Answer, screen, and relay incoming telephone calls and place outgoing calls
• Greet and screen visitors, referring them to the proper person or area
• Type letters, forms, and correspondences for director and staff
• Maintain an adequate filing system
• Handle all incoming and outgoing mail, including delivery, pickup, sorting, and distribution
• Assist individuals, staff, and parents as needed
• Provide clerical support to other areas (ICF, SLP II, CTH II, EI, etc.)
• Check reports, purchase orders, invoices, and absentee reports
• Operate and maintain office equipment, including copiers
• Collect money and fees, provide accurate accounting, and make weekly vending deposits
• Maintain inventory of office supplies and order from various vendors
• Monitor checkbooks and in-house accounts for ICF individuals on a quarterly basis
• Reconcile bank statements with checkbooks for SLP II and CTH II monthly
• Track and request inspections for residencies and day programs

Requirements

• High School Diploma, GED, or ability to pass a competency test
• Valid SC Driver's License

Qualifications

• High School Diploma, GED, or ability to pass a competency test

Nice to Have

• Clear oral and written communication skills
• Knowledge of office policies, practices, and procedures
• Ability to exercise judgement and discretion
• Ability to work well with individuals with special needs and disabilities

Benefits