Operating Partner (General Manager), Restaurant

About This Role

Oversee all aspects of restaurant operations as an Operating Partner (General Manager), ensuring excellent guest service, financial performance, and a positive team environment. This role involves managing daily operations, staffing, and P&L for a full-service, casual dining establishment.

Responsibilities

• Oversee every aspect of restaurant operations
• Ensure excellent guest service that meets or exceeds expectations
• Ensure the restaurant is adequately staffed to meet guest needs
• Control day-to-day operations and profit & loss by following cash control/security procedures, reviewing financial reports, and taking appropriate actions
• Work with the area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers
• Operate the business in accordance with company policies and applicable laws
• Directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Manage all financial and personnel/payroll related administrative duties, accurately and on time
• Manage all shifts, including daily decision-making, staff support, scheduling, and planning while upholding standards, product quality, and cleanliness
• Maximize table turnover, sales per guest, and sales per hour
• Enforce safe work behaviors to maintain a safe environment for both guests and crew members
• Monitor daily activities to ensure quality food and cleanliness standards
• Meet the restaurant's P&L and expense goals
• Promote suggestive selling techniques
• Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere
• Prepare quarterly Sales and projections for area supervisor approval, including follow up on store action plans

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining

Nice to Have

• Experience with full service alcohol serving facility
• Some exposure to P&L and sales building

Skills

* Required skills