On-Site Customer Supervisor

About This Role

This On-Site Customer Supervisor supports the customer's shielding and related services at the manufacturing site, serving as the primary contact for inquiries and ensuring customer satisfaction.

Responsibilities

• Lead and manage the Materion employed On-Site Shipping employee
• Develop a flexible inventory system to optimize levels and avoid stock-outs or obsolescence
• Assist in determining shielding needs with the engineering team for new equipment installs and system re-configurations
• Work with ABQ Ops team to prioritize orders and maintain quick cycle times for shield cleaning
• Provide and maintain a weekly inventory report of all shielding at Customer's facility and in-transit
• Notify the Customer's Buyer when additional spare parts are needed
• Provide a daily report outlining shielding shipments from Customer via email
• Provide reviews and written reports of the on-site cleaning program, detailing consumption, areas of improvement, opportunities, and failures

Requirements

• Associates degree in Engineering (Mechanical, Electrical, Chemical, Physics) or equivalent experience
• Work experience in shipping and receiving
• Experience with inventory control and stocking
• Experience with quality inspections
• Ability to operate office and warehouse equipment (computer, printer, copier, calculator, telephone systems)
• Proficiency in MS Word, Excel, PowerPoint
• Ability to work independently while maintaining open communication with sales, marketing, and operations groups

Qualifications

• Associates degree in Mechanical, Electrical, Chemical, Physics, or related field, or Equivalent Work Experience
• Work experience in shipping and receiving, inventory control and stocking, and quality inspections.

Nice to Have

• SAP experience

Skills

* Required skills